How does it work?

1. Write your review. Reviews with pictures are the most popular.
2. Verify your review. You’ll get a phone-call and an email. Your review will be passed for moderation which can take three to five working days.
3. Important: Your review will only be considered for publication if it meets review guidelines.

These are the guidelines for our reviews:

• How do we ensure reviews are genuine? We call and email every new reviewer. We use two different means to verify the author. We call every single person to confirm that they did leave a review. We also email them and ask the reviewer to confirm the review by email.
• We spot check reviews to make sure they are not being left by clinic staff or by the staff of other clinics.
• Only genuine patients can leave a review for clinics listed on our site. If you were not a genuine patient, and there is no record of you contacting a clinic through our site, your review may be deleted.
• You cannot write a review on behalf of someone else, but if you feel there is special circumstances you can email our reviews team and ask for assistance.

• We’re all fans of recycling at Travani, but not when it comes to reviews! If your review has been published somewhere else, we don’t want it.
• Testimonials: Occasionally clinics would like to upload patient reviews they have obtained independently. These are not displayed with verified reviews, nor do they go towards review scores or customer service awards. These pieces of content are clearly labelled as ‘testimonials’.

• There are a few basic things that are relevant to most people reading reviews. What treatment or treatments did you have at that clinic? Why were you looking to have this treatment? Other relevant information includes price. How much was your treatment, and overall was the treatment worth it.

• What treatment did you go for?
• How was your experience?
• Overall were you happy with the treatment?

Review & feedback guidelines:

1. We cannot publish claims about the accuracy of a clinic’s treatment and diagnosis. Those are factual matters, and to verify them would require extensive medical studies.
2. The review must be absolutely truthful. Don’t inflate it or you can be sued for defamation.
3. Allegations of criminal activity or medical negligence should be reported to the proper authorities. We have no authority over clinics listed on our site.
4. If there are any current legal proceedings between the reviewer and the clinic we will not publish the review as this can interfere with those proceedings.
5. The review must relate to a treatment you have had at the clinic in question.
6. We cannot include hearsay in a review. Hearsay is any information which cannot be substantiated, for example, the report of another person’s words.
7. You must be over 18 years old to leave a review.
8. You must have been a patient at the clinic yourself and undergone the treatment being reviewed yourself.
9. A legal guardian may leave a review on behalf of a patient however no personal information about the patient that could lead to them being identified, either directly or indirectly, can be included in the review.
10. You are publishing a review and it is your responsibility to ensure that it is accurate and not misleading as posting false information can have legal ramifications, whether the review is positive or negative in tone.
11. You are reviewing your treatment at the clinic in question, not any individual at the clinic. Specifically, there should be no personal insults or accusations in your review.

1. The review should not include any contact information.
2. The review cannot mention staff members by name, only the business.

1. We do not permit false reviews.
2. Clinic owners are not allowed to write or encourage associates or staff to write reviews.
3. False reviews will be deleted and the clinic in question may be removed from Travani.com's listings.
4. We have numerous automated and manual security features such as IP tracking and geo-coding that helps us find and delete false reviews.

Travani.com Liability

• All reviews and ratings are subjective opinions of visitors to Travani.com and not of Travani.com.
• Travani.com will take all reasonable steps necessary to ensure that all reviews published on the Site meet our Review Guidelines.
• Travani.com reserves the right to not publish any review or remove a review if we believe it violates our Review Guidelines.
• Travani.com treats review content equally for all listings, whether they are a free or paid listing.
• Travani.com makes no representations or warranties about the accuracy, completeness, legality or safety of any of the Site content, including reviews, ratings and comments.
• Travani.com disclaims all liability for any indirect, special, incidental, reliance, or consequential damage to reputation, business interruption, or loss of profits caused by the Site content.
• The information provided does not constitute a medical opinion, and no information provided should be used without consulting a physician.
• RateMDs Inc. does not ascertain the validity of user-submitted ratings or other posts.
• You may read our copyrighted material free of charge, but you are prohibited from the sharing, dissemination, or sale of this material.
• You will post only truthful, non-libelous, and relevant ratings and posts.
• You will not post for-pay ratings, or engage in "astro-turfing".
• You will not post multiple ratings for a single doctor.
• If this Terms of Use agreement is broken, you may be prosecuted to the fullest extent of the law.
• Use of this website constitutes acceptance of this agreement. If you do not agree to these terms, you should not use this website.